EMPLOYMENT

MHCOLLINS, LLC                         Centennial, CO                                       3/2001 –present    

Principal - Consulting / contracting

  • Business Analysis  - Technical solutions  - Enterprise project modeling tool development - Designed and developed a database driven project modeling tool to align business initiatives to corporate strategies then by weighing all projects against business drivers identify what project should be executed and in what order.  Multiple iterations can be quickly run to model changing economic conditions.

  • Recruiting Manager & Lead Recruiter (contract) – Denver Office - Washington Division URS  - Manage the recruiting efforts for multidiscipline engineering roles and lead recruiter for Mining Business Unit. Managed up to 5 recruiters located in regional office of Princeton, NJ, Houston TX and Denver, CO for Mechanical, Civil, Structural, Instruments & Controls, Nuclear and Mining engineering disciplines.  Mining responsibilities included all salaried positions at mines (metals & minerals) located in Western US, Canada, Jamaica, Latin and South America.

  • Specialty Recruiter (contract) for Health Care positions in Information Technology and  Clinical Business Management 

NAVIGANT INTERNATIONAL,     (Carson Wagonlit Travel)  Englewood, CO       8/2000 – 3/2001

Director Technical Services Management

  • Technical business analysis and support  for Navigantvacations.com - web based travel fulfillment division of Navigant International 

  • Coordinated product release planning (version control) for web based software products

  • Provided Technical Support to Marketing & Sales,

  • Led Project Management Office and mentored technical team members for software development.

  • Conducted Product analysis on new proposals i.e. CRS Booking Engines

  • Performed Technical analysis of new business development proposals.

 

DAOU SYSTEMS                         Englewood, CO,                                                       1/2000 –8/2000       

Director of Operations

  • Managed outsourced IT & IS services contract for large scale healthcare provider supporting mission critical support to 9 hospitals, clinics and business offices. Engagement contract was 18 months old at the time I joined and was in jeopardy of legal action for failure to perform.

  • Provided leadership to staff of 55 technical employees 

  • The team managed all non clinical IS product and services, Supported all aspects of Server availability / reliability, Desktop support and software upgrades and implementation projects.  

  • Outsourcing engagement contract was terminated at my recommendation to avoid further financial problems for DAOU Systems.

 

ACTION NETWORKING                         Denver, CO                          6/1998 – 10/1999               

Technical Services Manager

  • Provided Technical Staff Augmentation for Desktop Services and Windows based product support

  • Managed recruiting, and workforce planning services for clients,

  • Developed  process and  documentation for developing business franchise.

 

LANTECH, INC.                        Denver, CO                          4/1997 – 3/1998               

Technical Support Manger 

  • Managed workforce planning & staffing for communication engineers and project managers,

  • Reengineered enterprise business processes, identifying and correcting process problems,

  • Managed team of 2 Project Managers – worked with sales team to market PM Services  to clients.

 

IBM Global Services                        Denver, CO                          4/1996 – 4/1997

Technical Services Manager -

  • Outsource contract with Public Service of Colorado (Xcel Energy)

  • leader of Midrange Systems team – 16 member Technical & Engineering support team

  • Established Service Level Agreement for midrange systems and infrastructure support

  • Increased revenue through corrections in contract & project billing

  • Resolved over $10K in procurement processing errors – instituted three way matching process.

 

COVIA / Galileo International                          Denver, CO                         2/1988 – 1/1996             

Technical Support Manager

  • Provided leadership, recruiting, mentoring, training and performance measurement. f

  • Designed, recruited and managed technical support teams - Information Centers, Help Desk 

 

United Airlines                         Elk Grove Village, IL                        6/1976 – 2/1988

Systems Analyst, Application Programmer, Systems Utility Programmer, Team Leader, Manager

  • Provided first line leadership for technical teams, recruiting, team building, client support services,

  • Technical Trainer, Systems Integration, Product implementation, End User computing.

  • Selected to lead special projects